Requirement for a valid Return:
The reason for return has to be valid and return acceptance conditions are met (mentioned below)
The reasons & Valid conditions to returning an item:
- Incorrect content /misinformation
- Delivery of defective product
- Delivery of wrong product
- Delivery of the products with missing parts
N.B: Due to the non-availability of the fabric pictured on the web, the fabric of the product may not be the same.
Return/ Replacement Warranty may not apply in any of the following conditions:
- The product is damaged due to misuse
- In case of consequential damages due to product defect
- Any consumable product used or installed
- Products with serial / UPC numbers are defaced or missing
- If damaged by walls or liquid spills
- Defects or any damage not covered by the manufacturer's warranty
Refund Policy:
- Usually, it takes 10-15 days to process your refund after receiving products from you.
- Upon receiving your product it will undergo quality checking by the quality assurance & quality control department.
- The product must include the original brand logo, Packaging & kits packets where it is applicable with the original proof of purchase.
- For any component missing by the customer or any user fault, the partial refund will be applicable and will be determined by the costing department.